Get every door right before you order your hardware
Expert one-to-one guidance and a door-by-door hardware schedule tailored to your home, doors and how each space is used.
What is the Door Hardware Concierge Service?
It's a personalised advice and planning service that helps you choose the right hardware for every door in your home. I consider how each door needs to work, its construction and the style of your home, then prepare a clear door-by-door hardware schedule so you can order with confidence and avoid costly mistakes.
Choosing door hardware involves much more than finding a handle or knob you like.
The right products depend on the doors themselves, how each door needs to function, the construction and preparation of the door, and whether there are details such as French doors, sliding doors, narrow stiles or existing holes to consider. Style, proportions, finish and architectural suitability matter too.
Through my Door Hardware Concierge Service, I review your project door by door and make considered recommendations for your particular home. You’ll work directly with me throughout the process.
Why door hardware requires careful thought
Door hardware is one of the most underestimated parts of a renovation or new build.
Different doors can require different functions, even when you want the hardware throughout the home to feel consistent. Seemingly small details, such as door thickness, stile width, existing preparation or the type of latch or lock required, can determine which products are appropriate and which will actually work.
It's also easy to order products that don't work together, don't fit the doors or don't feel right for the age or architecture of the home.
These problems are much easier to prevent before anything is ordered.
How I can help
I’m Georgina Downey, owner of The Renovation Shop and Fragments in Hobart, where I’ve spent nearly 20 years helping homeowners and renovators choose suitable door hardware.
My particular expertise is in classic and period homes, including Georgian, Victorian, Edwardian and early 20th-century houses. I consider both the technical requirements of each door and the style, proportions and details that suit the house. Having renovated many homes myself, I also understand these decisions from a practical perspective.
I’ll review the information you provide, identify anything that needs closer consideration and recommend hardware that suits your doors, your home and the way each door needs to function.
You're not simply receiving a list of products. The schedule is the final record of the decisions I've carefully considered on your behalf.
What's included
- A review of your project, door by door
- Door hardware recommendations suited to the function and construction of each door
- Consideration of style, finish, proportions and consistency throughout the home
- Identification of missing information or technical details that need to be confirmed
- A clear door-by-door hardware schedule showing the final selections
What you'll receive
You’ll receive a carefully prepared Door Hardware Schedule outlining the recommendations for each door in your project.
The schedule is designed to give you clarity before you order and can also be shared with your builder or installer.
Below is an example
Every project is different, but these sample pages show how I organise your door hardware into a door-by-door schedule and a consolidated bill of quantities.
Your service fee can be credited towards your hardware order
If you purchase your door hardware through The Renovation Shop and your order reaches the qualifying spend for your service level, your Concierge Service fee will be credited towards the hardware order.
This allows you to receive expert, door-by-door assistance before ordering, with the value of the service applied to your final purchase when the qualifying spend is reached.
Service options
The right service level depends on the number of doors and the complexity of your project.
If you haven’t completed the Door Hardware Quiz, I recommend starting there. It gives me an initial understanding of your project, including the number and types of doors involved and any details that may need closer consideration.
If you’ve already completed the quiz and know which option is appropriate, you can choose your service below.
Simple Upgrade
(1 - 5 internal doors)
$165 service fee
Credited towards your hardware order when you spend $1,500 or more.
For smaller projects where you'd like expert help making the right choices without having to research and resolve every detail yourself.
- Door-by-door review for up to five internal doors
- Considered product recommendations
- A clear hardware schedule for your project
Choose the Simple Upgrade service
Internal Door Project
(6 - 10 internal doors)
$345 service fee
Credited towards your hardware order when you spend $3,000 or more.
Designed for larger projects where consistency matters, but every door still needs to be considered individually.
- Complete door-by-door review
- Recommendations tailored to the function and requirements of each door
- Consideration of consistency throughout the home
- A clear, cohesive hardware schedule
Choose the Internal Door service
Complex Projects
(11+ internal doors, French doors, external doors, unknowns)
$495 service fee
Credited towards your hardware order when you spend $5,000 or more.
For larger projects or homes with details that require more extensive consideration, such as external doors, French doors or technical uncertainties that need to be resolved before the hardware can be finalised.
- Complete door-by-door review
- More detailed consideration of complex door configurations
- Identification of information that needs to be confirmed
- Recommendations tailored to the complete project
Choose the Complex Project service
The concierge service is best suited to
- Projects involving several doors or different door types
- Renovations and new builds where consistency matters
- Period homes where architectural suitability needs careful consideration
- Clients who want to avoid unsuitable or incompatible products
- Anyone who would prefer expert help rather than working through every detail alone
This may not be necessary if
- You're selecting hardware for one straightforward door
- You already know exactly which products and specifications are required
- You don't require project-specific recommendations
Supply and ordering
Once your recommendations have been finalised, I can also assist with supplying the selected hardware through The Renovation Shop, so the products ordered correspond with the final schedule.
Next step
Complete the Door Hardware Quiz or choose the Concierge Service that best suits your project above.